Building rapport with quieter folks
So I’m a postal worker, which means I meet a lot of different people every day. Some are super chatty, but others are really quiet they might just take their mail with a quick nod. I’ve always been interested in how spaces and environments affect people, kind of like level design in a way, and I’m curious how that applies to conversations.
I want to get better at making those quieter, more reserved people feel comfortable without overwhelming them. What’s worked for you? I try to keep things low-pressure, maybe just a simple comment about the weather or their garden, and then give them plenty of space to respond or not. It feels like finding the right pace is key. How do you read the signs that someone’s opening up, and when is it better to just let the silence be okay?